Common questions about Ryzo

Who writes the lessons?

Our team writes every lesson and question, with AI tools helping draft. Nothing comes from the open internet, and a computer checks every answer key before each release. On October 1 and 2, 2026, we checked every kindergarten to grade 8 question for wrong answers and grade fit, with help from AI tools. A person is now reading all 310 reading passages.

Does it follow school standards?

Core ideas in math, reading and writing are tagged to Common Core, and science to NGSS. The full list is public, and no outside group has reviewed it.

How does my child move up a grade?

Questions start at your child’s grade and move up or down with how they do. In math, reading, writing and science, you or your child picks a depth: Foundation (the grade’s work, done well), Advanced (harder problems on the same ideas) or ACE (the hardest). Moving up a grade takes 11 of 12 right on Foundation, 14 of 16 on Advanced, or 18 of 20 on ACE, across two days (three for ACE).

My Journey says “at grade” or “above grade” only after a timed check with no help, 7 of 8 right on two days.

Will the coach do my child’s work?

No. The coach explains, asks questions and helps your child improve their own draft. It tells learners it is a computer helper, not a person, and can make mistakes.

How do you keep children safe?

• No ads in the app, no feed, no public profiles, no chat with other people.
• Every release is checked by computer for swearing, slurs, sexual content, drugs and alcohol, self-harm, graphic violence and political content, and cannot go live if any is found.
• Everything anyone types is checked first. Anything inappropriate is refused, logged and sent to our support team. Sexual or hateful content, or anything inappropriate from a grown-up’s or teacher’s account, blocks the account at once. A child who swears gets one warning, then is blocked. A blocked account can ask for a review, and a person reads every request.
• If a child writes about hurting themselves, Ryzo does not carry on that conversation. It shows how to reach help: call or text 988, text HOME to 741741, or call 911 in danger. Our support team is told every time, and for a child under 13 we email the parent.

Ryzo is a learning app, not a crisis, counseling or monitoring service. We do not watch accounts around the clock.

What happens to my child’s data?

• A parent or guardian sets up a child’s account and gives consent first. Children use a nickname, never their full name.
• We do not sell data. Nothing your child writes or says is used to train AI, and no audio is stored.
• In the Parent Corner you can see, download and delete everything. Deleting erases it from the device and our servers at once, and we email you a receipt. Backups clear within 90 days.
• A teacher sees progress only after you approve, and never sees your child’s written work.

Full detail is in our privacy policy and terms.

Every lesson is free right now, no card needed. If that changes, current families get 60 days’ notice.

Questions? Email support@ryzolearning.com, or privacy@ryzolearning.com about data. Both reach the Ryzo team.